One Smart Support Plan
Flexible WordPress support and on-demand assistance.
Smart
Plan
Build your own WordPress support plan – only pay for what you need.
Smart
Support
WordPress support ready and eager to tackle your WordPress challenges.
Smart
Backups
Your WordPress website is backed up daily and stored safely off-site.
Smart
Optimisation
Smart optimissation ensuring fast loading times for an improved visitor experience.
Smart
Uptime
Smart uptime monitoring, 24/7, so you’re the first to know if your website goes down.
Smart
Security
Enhanced security with 24/7 protection and complete malware removal if detected.
Maintenance Plan Features
No requirement is too small, and there’s no such thing as a silly question.
WordPres Updates
Theme Updates
Plugin Updates
Site Health
Speed Optimisation
Uptime Monitoring
Fixes & Support
Spam Protection
Daily Backups
Security Monitoring
Malware Removal
Reporting
Premium Smart Services
Premium services billed only when you need them.
Smart
Services
Premium pay as you go services, providing flexibility to pay only when you require them.
Smart
Tasks
Need changes made to your WordPress website? Book a Smart Task for fast, hassle-free help.
Smart
Tweaks
Need code tweaks or layout adjustments? Try Smart Tweaks for fast, efficient changes.
How It Works
How Your WordPress Support Plan Comes Together.
Build
Plan
Choose the services you need using the easy to use order form. You’re in full control of what’s included.
Make
Payment
Once your plan is built, complete your payment securely. No hidden fees or surprises.
Get
Setup
Once payment is complete, you’ll receive a confirmation and a follow-up email with onboarding instructions.
The Support Plan
Simple. Reliable. Effective.
Dealing with WordPress website problems can be frustrating, especially when your hosting company only provides limited help. That’s where WPSmart comes in, offering dedicated WordPress support and WordPress assistance that goes beyond basic hosting services. Whether you are experiencing broken layouts, plugin conflicts, slow loading times or confusing errors, we help resolve the underlying issues quickly and reliably.
Our WordPress support service focuses purely on your website. We don’t just direct you to knowledge bases or leave you stuck in ticket queues. From configuration fixes and plugin troubleshooting to performance improvements and theme adjustments, you receive direct, hands-on WordPress assistance tailored to your specific website setup.
Pricing is fully transparent. Our hourly rate is a flat £30 with no hidden charges. You can also build your own flexible WordPress support plan, selecting only the services you need, whenever you need them – whether that’s one-off fixes, occasional troubleshooting, or more frequent updates and maintenance.
For ongoing support, we offer affordable WordPress maintenance packages starting at £20 per month. This option is ideal if you want to keep your website secure, up to date, and performing at its best, without having to deal with the technical side yourself.
WPSmart is designed for website owners who want flexible, reliable WordPress assistance without long-term contracts or confusing pricing. You stay in control, with simple pay-as-you-go options or a tailored support plan that fits your website and budget.
Frequently Asked Questions
Quick Answers to Common Questions.
How does your WordPress support service work?
Our WordPress support process is clear and flexible. You start by choosing the number of support hours you need. If you’re unsure about how many hours your site requires, contact us for personalised WordPress assistance. During checkout, simply specify your requirements and select the number of hours by adjusting the quantity. Once your order is complete, we’ll open a dedicated support ticket and request access to your WordPress website to begin work.
How long does it take to complete WordPress support tasks?
The time needed depends on the complexity of the issue. Most small WordPress support tasks are resolved within one working day, but more involved requests may take longer. We always keep you updated on progress and estimated completion times.
Will I ever pay more than the quoted price for WordPress assistance?
No. Our pricing is transparent and fixed. You will never be charged beyond the amount quoted. This ensures you have full control over your WordPress support costs with no unexpected fees.
Can you provide WordPress support for any type of website?
Yes, WPSmart offers WordPress assistance for all types of sites. Whether you run a simple blog, a corporate website, or a complex eCommerce store, our WordPress support covers all setups and configurations.